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TurboTax Review

In 2015, TurboTax, online tax software, became the platform which allows tax payers to file their tax returns free of charge – both state and federal taxes. TurboTax free tax filing soon caught up, and as witnessed, many other online taxing platforms are offering taxing services free of charge. TurboTax offers various plans to suit your taxing needs. Such plans are the TurboTax Basic (Free Federal Edition),TurboTax Deluxe, TurboTax Premier and TurboTax Home & Business.

Product Features

TurboTax uses a question-based interview approach to enable your accurately file your returns. Such questions may include simple questions such as ‘Are you single?’ or ‘Do you have children/dependents.’ Product features depend on the taxing plan in which you have chosen. Moreover, complexity of your tax situation will depend on which plan you use.

  1. TurboTax Basic (Federal Free Edition) – lets you file state and federal tax returns for free. This plan is suitable for simple tax calculations, as it does not support many features required to calculate demanding calculations.

Features;

  1. W-2 importing.
  2. File Earned Income Tax Credit.
  3. Affordable Care Act Forms.
  4. Deduction and Credit Checks.
  5. AnswerXchange knowledge base for support and SmartLook.

2.TurboTax Deluxe – Ideal for more complex taxing. $54.99 to file Federal returns and $39.99 for state return.

Features;

  1. Itemized deductions.
  2. Miscellaneous Income supported.
  3. Supports the Schedule C filers.
  4. Previous Tax Returns are accessible.

3.TurboTax Premier – supports common schedules such as Schedule B, D and E. Suitable for investment, rental and non-wage incomes.

Features;

  1. Supports Schedule B, D and E.
  2. Supports features supported in TurboTax Deluxe and TurboTax Basic.

4.TurboTax Home & Business – ideal for small businesses. Supports deductions and credits in Schedule C. Filing federal returns costs $104.99, while state returns costs $39.99.

Features;

  1. Supports Schedule C filers.
  2. Full support for other features available in the other plans.

Pros

  1. Comprehensive customer support system, support by the AnswerXchange knowledge base and a phone support hotline.
  2. Competitive discounts such as the Military Discounts – better than some competitors.
  3. Import transactions automatically.
  4. Cost basis calculations.
  5. User-friendly – easy to use even for mobile users.
  6. Supported by different operating systems such as iOS and Android.
  7. Helpful popup windows.

Cons

  1. Relatively expensive plans.
  2. If your taxing needs are not supported by the federal free edition, you will be prompted to upgrade to a paid version.
  3. Hefty processing charges.
  4. No refund bonuses offered.
  5. Numerous forms are unavailable on the free plan.

Summary

Overall, TurboTax is neat, mobile-friendly and offers remarkable customer service. It offers several plans such as TurboTax Basic, TurboTax Deluxe, etc., all of which are great filing platforms. However, frequent errors, costly packages and a ‘bare’ federal free plan are something to note about TurboTax.